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Wish Coordinator

Company: Make-A-Wish Mid-South
Date Posted: October 8, 2017

General Summary

Works with the wish families, volunteers, and other departments to assure that wish fulfillments and associated details are coordinated and records are maintained. 

Job Responsibilities

  • Daily management of the wish granting process including all arrangements necessary in organizing and carrying out the wish in accordance with the National Performance Standards and the Mid-South Chapter Policies and Guidelines.
  • Makes all arrangements for wish fulfillments and ensures necessary documentation is obtained.  
  • Provides information to wish families about the wish details.
  • Solicits in-kind for wishes, adheres to wish expense approval procedures, and processes wish expenses and in-kind in a timely manner.
  • Completes pending wish children and completes reports to the Finance Department quarterly.
  • Communicates closely with volunteers and oversees the wish reveal process.  
  • Documents the details of the wish process in wish file & in Raiser’s Edge. 
  • Works wish assists requested by other chapters.
  • On call, during after work hours, via cell phone.
  • Closes out wish files each quarter properly and ensures all necessary items are present.
  • Works with Director of Communications and Marketing to generate regular wish publicity.
  • Works with other staff to coordinate support of events where wish children are invited to attend.
  • Works with other departments to assign appropriate wish children to sponsors.
  • Performs other related duties as assigned or requested

Qualifications & Skills

  • Bachelor’s Degree (B.A.) from a four-year college or university preferred.  Multiple years of related experience will be considered. 
  • Demonstrates the ability to focus on details and prioritize multiple tasks effectively.
  • Ability to work in a technological environment demonstrating proficiency in word processing, spreadsheets, and data base applications.
  • Ability to motivate, support, and work directly with a diverse constituency.
  • Establish & maintain filing systems.
  • Proficient in Raiser’s Edge by Blackbaud and data management preferred. 
  • Bilingual in Spanish preferred.

This position is located in Memphis, TN. To apply, please send cover letter, resume and salary requirements to Applications without a cover letter will not be considered.